Privacy Policy

Effective Date: 01/10/2025
Last Updated: 01/01/2026

Wise Consultant Services Ltd values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information about you when you use our website or services. It complies with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

1. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number, and postal address.
  • Business Information: Company name, industry, and project details.
  • Payment Information: Billing address and payment details (processed securely by third-party providers).
  • Technical Data: IP address, browser type, operating system, and other metadata when you visit our website.
  • Communications: Any correspondence you send us, including emails, contact form submissions, or chat messages.

2. How We Use Your Data

We use your personal data for the following purposes:

  • Service Delivery: To provide website design, development, and related services.
  • Customer Support: To respond to inquiries and resolve issues.
  • Billing and Payments: To process transactions and maintain financial records.
  • Marketing: To send updates, offers, and relevant information (with your consent).
  • Improvement: To improve our services, website functionality, and user experience.
  • Legal Compliance: To comply with applicable laws and regulations.

3. Legal Basis for Processing

We rely on the following legal bases for processing your personal data:

  • Contractual Necessity: Processing necessary for the performance of a contract or to take steps at your request before entering a contract.
  • Legitimate Interests: For operational and business improvements, fraud prevention, and customer relationship management.
  • Consent: Where you have explicitly provided your consent, such as for receiving marketing communications.
  • Legal Obligations: To comply with legal or regulatory requirements.

4. Data Sharing

We may share your personal data with:

  • Service Providers: Third parties providing hosting, payment processing, and other essential services, related to your work.
  • Business Partners: Companies collaborating with us to deliver your project, receiving consent from you.
  • Legal Authorities: When required by law or to protect our legal rights.
  • Other Parties: In connection with a business transfer, such as a merger or sale after getting consent from you.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. This typically means:

  • Client Data: Retained for the duration of the project and up to 3 years thereafter for support purposes.
  • Financial Data: Retained for 3 years as required by tax laws.
  • Marketing Data: Retained until you opt out.

7. Your Rights

Under the UK GDPR, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct or update your information.
  • Erasure: Request that we delete your data where applicable.
  • Restriction: Request that we limit our processing of your data.
  • Portability: Request that we transfer your data to you or another service provider.
  • Objection: Object to the processing of your data for certain purposes, such as marketing.
  • Withdraw Consent: Withdraw consent for marketing communications at any time.

To exercise your rights, contact us at wiseconsultantservicesuk@gmail.com

8. Security

We take reasonable measures to protect your personal data, including encryption, access controls, and regular security audits. However, no system can guarantee absolute security.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyse website performance, and deliver targeted advertising. For more details, please see our (Cookie Policy).

11. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with an updated “Effective Date.”

12. Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us at:

Wise Consultant Services Limited
1, Aston Court, Frederick Place, Kingsmead Business Park, High Wycombe, Buckinghamshire, HP11 1JU
wiseconsultantservicesuk@gmail.com
07888253338

Cookie Policy

We use cookies for purposes such as:

  1. Ensuring website functionality.
  2. Understanding and improving user experiences.
  3. Delivering targeted advertisements and measuring their effectiveness.
  4. Analysing website traffic and usage patterns.